Automated marketing that works

Using the triggered correspondence module, you can set up automated communications to guests before, during and after their stay.

This allows you to increase guest engagement with compelling messages, enhancing their overall experience and satisfaction. This could be anything from a simple welcome message to an important announcement. The versatile tool can be used for marketing, operations or simply to encourage guest interaction.


How else can you engage with your guests?

Maintaining contact with guests is a crucial touchpoint. Stay in touch by utilising these practical marketing tools:

Purple Two Way SMS

SMS marketing

Keep your guests in the loop with an efficient and cost-effective messaging service.

Send targeted messages straight to the hands of your customers

Tell guests about special offers, your loyalty program, upcoming events or booking confirmations

Set up one-way or two-way SMS

Want to strike up a conversation with your guests? Opt for two-way SMS, and their reply will be sent straight to your message centre.


Electronic Direct Mail (EDM)

Our internal EDM module makes it easy for you to target specific audiences with relevant information. By segmenting your database, you can increase hotel guest engagement by marketing to different audiences (such as past guests).

We’ve made the module really user-friendly; all you have to do is drag and drop elements like text, images, buttons and links into our simple template builder. 

The end result? A professional and sleek email campaign without the digital marketing degree.


Cyan EDM
Orange Loyalty

Guest rewards

Use our loyalty tool to create a bespoke program that rewards guests for staying with you.

Guests can accumulate and redeem points for rewards or future stays at your property

Fully customisable with the ability to tailor to your brand and guests

Designed for easy enrolment - staff can sign up existing guests in one easy click.


““At the Ocean Centre Hotel, we use SMS for many different things and it is well received, especially a text advising when a guest's room is ready.””

Tash Gibson

Front of House Manager